Visihome LLC ("Visihome," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with:

• Our website at www.Visihome.com and any web or mobile applications linking to this Privacy Policy ("Digital Properties");
• The delivery of our products and services;
• Our marketing, business development, and offline communications; and
• Any other interactions you may have with Visihome.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

1) (a) Information You Provide

We may collect personal information such as:

• Name, email address, phone number, mailing address;
• User account credentials and other identifiers;
• Payment information (e.g., credit/debit card details for credit-related inquiries);
• Communications (emails, chats, support transcripts, call recordings);
• Preferences (content preferences, marketing settings).

2) (b) Automatically Collected Information

We and our partners may automatically collect:

• Device data (IP address, browser type, OS, device identifiers);
• Usage data (page views, clickstream data, time on site, form interactions);
• Behavioral analytics (scroll depth, mouse movements, keystrokes for troubleshooting and analytics only).

3) (c) Third-Party Sources

We may receive information from:

• Credit bureaus
• Lead generators and marketing partners
• Analytics platforms
• Public data sources
• MLS data providers (where permitted)

4) (d) Chatbot Technology

We use AI-powered chatbots for user support. Conversations may be stored for logging, training, fraud prevention, and quality improvement. Do not enter unnecessary sensitive information into chat features.

2. How We Use Your Information

We may use personal information to:

• Provide, maintain, and improve our Services;
• Respond to customer service inquiries;
• Process transactions and deliver services;
• Send marketing communications (based on your preferences);
• Perform analytics and platform development;
• Detect fraud and secure our systems;
• Comply with legal, regulatory, or contractual obligations.

3. How We Share Information

We may disclose information to:

• Affiliates and subsidiaries;
• Service providers (hosting, analytics, customer support, marketing);
• Business partners assisting in service delivery;
• Matchmaking or advocacy services (if you request contact with professionals);
• Regulators, law enforcement, or government agencies if required by law; • Successors in connection with a merger, acquisition, or asset transfer. We may also share aggregated or de-identified data consistent with applicable laws.

4. Your Choices

You may:

• Opt out of marketing emails by using the unsubscribe link;
• Adjust browser/device settings to manage cookies;
• Exercise advertising opt-out via NAI, DAA, Google, or Meta tools;
• Request access, correction, or deletion of personal information (subject to legal limitations).

5. Data Security

We maintain administrative, technical, and physical safeguards to protect personal data. No system, however, is completely secure.

6. Data Retention

We retain personal data only as long as necessary to fulfill business or legal purposes. De-identified information may be retained for analytics or research.

7. Third-Party Services

Our Digital Properties may link to third-party websites or tools. Their data practices are governed by their own privacy policies.

8. Children's Privacy

Our Services are intended for U.S. users aged 18 and older.

9. Business Relationships and Affiliate Disclosures

Visihome has financial ownership and/or operational relationships in entities including Compass Lending and Open Box Investment dba Just Right Realty. Certain real estate agents or loan officers may be associated with these affiliated entities. This disclosure is made for transparency and does not constitute endorsement or financial advice.

Real estate agents, loan officers, brokers, and other professionals who are not affiliated with Visihome or the above named entities operate as independent third parties. Their agreements, business practices, and longevity are not governed or controlled by Visihome.

Visihome may offer optional advertising opportunities (e.g., sponsored listings, digital profiles, agent highlights). Such opportunities are visibility-based only and do not relate to performance, production, or consumer suitability.

Users engaging professionals through the platform do so at their own discretion. Visihome is not responsible or liable for the conduct, services, agreements, licensing, compliance, or performance outcomes of any third-party professionals, whether affiliated or non-affiliated.

10. Transparency and Purpose

Visihome is committed to promoting transparency, consumer-driven engagement. Our role is to provide access, visibility, and technology solutions—not to supervise, guarantee, or validate professional services performed by third-party providers.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Material updates will include a revised "Last Updated" date. Continued use of our Services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Email: support@Visihome.com